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06Legal

Terms of Use

Last updated: 14 July 2026

1About these terms

These Terms of Use govern your access to and use of:

dropzone.digital

By accessing or using this website, you agree to these terms. If you do not agree to them, you must not use the website.

These terms apply only to use of the public website. They do not govern the supply of software development, consultancy, design, hosting, support or other professional services by DropZone Digital.

Any services supplied by us will be subject to a separate written proposal, statement of work, services agreement or other contract.

2Who we are

This website is operated by:

DropZone Digital Ltd
Company number: 17335360
Registered office: 100 North Parade, Grantham, NG31 8AU
Email: hello@dropzone.digital

In these terms, references to “DropZone Digital”, “we”, “us” and “our” mean DropZone Digital Ltd.

References to “you” and “your” mean the person accessing or using the website.

3Other terms that apply

The following documents also apply to your use of the website:

  • our Privacy Policy, which explains how we collect and use personal information; and
  • our Cookie Policy, which explains how we use cookies and similar technologies.

If you submit an enquiry or provide information through the website, our Privacy Policy will apply to that information.

4Information, not professional advice

The content on this website is provided for general information and promotional purposes only.

Unless we expressly state otherwise in writing, website content does not constitute:

  • legal advice;
  • financial or tax advice;
  • regulatory or compliance advice;
  • cybersecurity advice;
  • investment advice;
  • technical assurance;
  • a professional recommendation;
  • a binding quotation;
  • a contractual commitment; or
  • a guarantee that a particular technology, product or project will be suitable for you.

You should obtain appropriate professional advice before acting or refraining from acting on the basis of website content.

5No offer or binding commitment

Information about our services, capabilities, delivery methods, technologies, experience, indicative timescales or potential outcomes does not constitute a binding offer.

Submitting an enquiry does not:

  • create a contract between you and DropZone Digital;
  • oblige us to accept or respond to a project;
  • reserve development capacity;
  • establish an adviser-client, agency, partnership or fiduciary relationship;
  • create any duty of confidentiality beyond those imposed by law; or
  • guarantee that we will provide the requested services.

A binding agreement for services will arise only when the parties enter into a separate written contract or we otherwise expressly confirm acceptance in writing.

6Website availability

We aim to keep the website available and operating properly, but we do not guarantee that:

  • the website will always be available;
  • access will be uninterrupted;
  • every feature will operate without error;
  • the website will be free from bugs or vulnerabilities; or
  • content will always be current or complete.

We may suspend, withdraw, restrict or change all or any part of the website without notice.

We will not be responsible for an inability to access the website caused by circumstances outside our reasonable control.

7Accuracy of information

We take reasonable care when preparing website content. However, technology, pricing, availability, laws, regulations and third-party services change over time.

We do not guarantee that all website content is:

  • accurate;
  • complete;
  • current;
  • suitable for a particular purpose; or
  • applicable to your circumstances.

Any indicative cost, saving, performance improvement, delivery period, return on investment or other projected outcome is an estimate only unless expressly agreed in a signed contract.

You should verify information that is important to a commercial, technical or legal decision before relying on it.

8Our services

The website may describe services including:

  • digital product strategy;
  • software and application development;
  • website design and development;
  • platform modernisation;
  • workflow automation;
  • artificial intelligence integration;
  • systems integration;
  • technical consultancy;
  • product design;
  • hosting;
  • maintenance; and
  • support.

Descriptions of services are illustrative. The precise scope, deliverables, responsibilities, dependencies, fees, timescales, acceptance criteria and intellectual property arrangements for any project will be set out separately in writing.

We may change, discontinue or add to our services at any time.

9Portfolio, examples and case studies

The website may include:

  • portfolio material;
  • demonstrations;
  • prototypes;
  • concept designs;
  • mock-ups;
  • project summaries;
  • anonymised examples;
  • screenshots;
  • case studies;
  • client or partner names;
  • testimonials; or
  • descriptions of previous work.

These materials are provided to illustrate the type of work we may undertake. They do not guarantee that another project will achieve the same outcome.

Project results depend on factors including:

  • the client’s requirements and decisions;
  • the quality and availability of information;
  • budget and timescale;
  • third-party systems;
  • user adoption;
  • market conditions;
  • technical constraints; and
  • matters outside our control.

Some examples may have been simplified, anonymised, adapted or presented as concepts to protect confidential information or make the material easier to understand.

Any third-party names, logos, products or trademarks remain the property of their respective owners. Their appearance does not necessarily imply endorsement, sponsorship or an ongoing commercial relationship.

10Intellectual property rights

Unless otherwise stated, we or our licensors own all intellectual property rights in the website and its content, including rights in:

  • text;
  • branding;
  • logos;
  • graphics;
  • illustrations;
  • photographs;
  • videos;
  • animations;
  • interface designs;
  • layouts;
  • source code;
  • software;
  • databases;
  • demonstrations;
  • documents; and
  • downloadable materials.

Those works are protected by copyright, trade mark and other intellectual property laws.

All rights are reserved.

11Permitted use

You may:

  • access and view the website for lawful personal or internal business purposes;
  • print or download a reasonable number of pages for your own reference; and
  • share a link to a publicly available page of the website.

Any copy you make must retain applicable copyright, trade mark and attribution notices.

Permission to use the website does not transfer any intellectual property rights to you.

12Prohibited use of website content

Unless we have given prior written permission, you must not:

  • copy, reproduce, republish or distribute a substantial part of the website;
  • modify or create derivative works from website content;
  • sell, license, sublicense or commercially exploit website content;
  • remove copyright, trade mark or ownership notices;
  • reproduce our branding or present yourself as connected with DropZone Digital;
  • copy our portfolio, case studies, designs or service descriptions for use on another website;
  • use our content in a misleading or deceptive context;
  • frame or mirror a substantial part of the website;
  • systematically extract or download website content;
  • use website content to create or improve a competing product or service; or
  • use the website in a way that infringes our rights or the rights of another person.

13Automated access, scraping and artificial intelligence

You must not, without our prior written permission:

  • use bots, spiders, crawlers, scrapers or other automated tools to access or extract website content;
  • conduct systematic data mining or content harvesting;
  • create a dataset from website content;
  • use website content to train, fine-tune, evaluate or ground an artificial intelligence or machine-learning model;
  • use website content in a retrieval-augmented generation system;
  • use automated tools to replicate our branding, copy, portfolio, designs or service materials; or
  • bypass technical controls intended to prevent automated access.

This section does not prohibit ordinary search-engine indexing carried out in accordance with our published technical instructions.

Nothing in these terms restricts an activity that cannot lawfully be restricted, including any applicable statutory exception.

14Trade marks

“DropZone Digital”, our logo, visual identity, product names and other branding displayed on the website may be trade marks or protected branding belonging to us.

You may not use them without our prior written permission, except where use is legally permitted.

Third-party trade marks displayed on the website belong to their respective owners.

15Linking to our website

You may link to a publicly available page of the website provided that you:

  • do so fairly and lawfully;
  • do not damage or take unfair advantage of our reputation;
  • do not suggest an association, approval or endorsement where none exists;
  • do not present the link in a misleading context;
  • do not frame the website within another website; and
  • link from a website that you own or are authorised to control.

We may withdraw linking permission at any time.

You must obtain our written permission before using our logo as part of a link.

16Third-party websites and services

The website may contain links to websites or services operated by third parties.

These links are provided for information or convenience only. We do not control third-party websites and are not responsible for:

  • their availability;
  • their content;
  • their security;
  • their privacy practices;
  • their terms;
  • products or services they offer; or
  • loss resulting from your use of them.

A link does not necessarily mean that we endorse, approve or have a commercial relationship with the third party.

You should review the third party’s own terms and privacy information before using its website or service.

17Enquiries and information you submit

You are responsible for ensuring that information submitted through the website is:

  • accurate;
  • lawful;
  • relevant;
  • not misleading; and
  • information you are authorised to provide.

You must not submit:

  • unlawful or defamatory material;
  • malicious code;
  • material that infringes another person’s rights;
  • excessive or irrelevant personal information;
  • passwords, authentication credentials or private encryption keys;
  • payment-card information;
  • highly sensitive information unless we have agreed an appropriate secure method of receiving it; or
  • information that you owe a duty to keep confidential unless you are authorised to disclose it.

Initial website enquiries are not intended to be a secure repository for confidential technical, commercial, medical, financial or legally privileged material.

Please contact us before sending particularly sensitive or valuable information so that an appropriate confidentiality agreement or secure transfer method can be considered.

18Licence to review submitted material

When you submit an enquiry, project brief or other material through the website, you grant us a limited, non-exclusive licence to use, copy and review that material only as reasonably necessary to:

  • consider your enquiry;
  • communicate with you;
  • evaluate the proposed project;
  • prepare a proposal or estimate;
  • maintain security and business records; and
  • comply with legal obligations.

You retain ownership of your material.

This limited licence does not transfer ownership of your ideas, branding or intellectual property to us.

Our handling of personal information is governed by our Privacy Policy.

19No obligation of exclusivity

Receiving or reviewing an enquiry does not prevent us from:

  • working with another business in the same sector;
  • considering a similar concept submitted independently;
  • developing products or services with similar general functions; or
  • using skills, experience, ideas and knowledge already known to us or developed independently.

We will not knowingly use your confidential information in breach of a binding confidentiality obligation.

General ideas, business concepts and software functionality may not themselves be protected intellectual property. Appropriate written agreements should be entered into before detailed confidential information is disclosed.

20Acceptable use

You must use the website only for lawful purposes.

You must not use or attempt to use the website:

  • in breach of any applicable law or regulation;
  • fraudulently or maliciously;
  • to impersonate another person;
  • to transmit harmful, offensive, threatening or defamatory material;
  • to send spam or unsolicited commercial communications;
  • to interfere with the website’s operation or security;
  • to gain unauthorised access to any system, account, server or database;
  • to test for vulnerabilities without written authorisation;
  • to introduce viruses, malware, ransomware or harmful code;
  • to conduct denial-of-service activity;
  • to overwhelm, disrupt or place an unreasonable load on our infrastructure;
  • to conceal or misrepresent the source of a communication;
  • to harvest contact details or personal information; or
  • in a way that could damage our reputation or the rights of another person.

21Cybersecurity

You are responsible for configuring your device, browser, network and software securely when accessing the website.

Although we take reasonable security precautions, we do not guarantee that the website will be free from:

  • viruses;
  • malware;
  • vulnerabilities;
  • malicious third-party interference; or
  • other harmful components.

You should use your own antivirus software, security controls and appropriate backups.

You must not knowingly introduce malicious or technologically harmful material to the website.

Unauthorised access to computer systems may constitute a criminal offence. We may report suspected unlawful activity to the relevant authorities and cooperate with a lawful investigation.

22Suspension and termination

We may block, suspend or terminate your access to the website where we reasonably believe that:

  • you have breached these terms;
  • your use presents a security risk;
  • your use may expose us or another person to liability;
  • you are using automated or abusive methods;
  • suspension is necessary for maintenance or security; or
  • we are required to do so by law.

Where appropriate, we may also take legal action to protect our rights.

23Our responsibility to you

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing excludes or limits liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot lawfully be excluded or limited.

Subject to the above, we are not responsible for loss or damage arising solely from:

  • reliance on general website information rather than contracted professional advice;
  • temporary unavailability of the website;
  • changes to or withdrawal of website content;
  • incompatibility with your device or software;
  • third-party websites or services;
  • unauthorised interference outside our reasonable control; or
  • your breach of these terms.

24Business users

This section applies where you use the website wholly or mainly for purposes connected with your trade, business, craft or profession.

To the fullest extent permitted by law, we exclude:

  • implied conditions, warranties and representations relating to the website;
  • liability for loss of profit, revenue, business or anticipated savings;
  • liability for loss of contracts, opportunities or goodwill;
  • liability for loss or corruption of data; and
  • liability for indirect or consequential loss.

Our total aggregate liability to a business user arising from use of the public website will not exceed £100.

This limit does not apply to liability that cannot lawfully be limited or excluded.

The limitations in this section relate only to use of the public website. Liability arising from paid services will be governed by the relevant services agreement.

25Consumers

If you are a consumer, you have legal rights which cannot be excluded by these terms.

Nothing in these terms affects your statutory rights.

We are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

The website is provided principally for business and professional audiences. We are not responsible to consumers for business losses, including loss of profit, revenue, opportunity or business interruption.

26Indemnities

If you use the website as a business user, you will be responsible for reasonable losses, liabilities and costs we incur as a direct result of:

  • your unlawful use of the website;
  • material you submit infringing another person’s rights;
  • your unauthorised automated extraction or exploitation of website content; or
  • your material breach of sections 12, 13, 17 or 20.

This obligation will not apply to the extent that the loss was caused by our negligence or breach of these terms.

27Privacy and cookies

We process personal information in accordance with our Privacy Policy.

We use cookies and similar technologies as described in our Cookie Policy.

These documents form part of the information governing your use of the website, but they do not reduce any rights you have under data protection law.

28Changes to the website

We may update, modify, remove or replace website content at any time.

We are not obliged to update content merely because it has become outdated.

We may change the website’s structure, appearance, functionality, domain name or availability without notice.

29Changes to these terms

We may update these terms from time to time to reflect:

  • changes to the website;
  • changes to our business;
  • changes in technology;
  • changes in law or regulation;
  • new security requirements; or
  • improvements to our legal documentation.

The current version will be published on this page with an updated “Last updated” date.

Changes will apply from the date they are published. You should review these terms periodically.

30Transfer of our rights

We may transfer our rights and obligations under these terms to another organisation as part of:

  • a corporate reorganisation;
  • an investment;
  • a merger;
  • an acquisition;
  • a sale of the business or relevant assets; or
  • another legitimate business transfer.

We will ensure that any transfer does not reduce the rights of a consumer under these terms.

You may not transfer your rights under these terms without our written agreement.

31No waiver

If we do not immediately enforce a right under these terms, this does not mean that we have waived that right.

A delay in taking action does not prevent us from taking action later.

32Severability

Each provision of these terms operates separately.

If a court or competent authority finds that part of a provision is unlawful or unenforceable, the remaining provisions will continue in effect.

Where possible, the affected provision will be treated as modified only to the minimum extent necessary to make it lawful and enforceable.

33No third-party rights

These terms are between you and DropZone Digital Ltd.

Except where these terms expressly state otherwise, no other person has a right to enforce them under the Contracts (Rights of Third Parties) Act 1999.

34Governing law and jurisdiction

These terms and any non-contractual dispute arising from them are governed by the law of England and Wales.

If you are a business user, the courts of England and Wales will have exclusive jurisdiction.

If you are a consumer resident in another part of the United Kingdom, you may also bring proceedings in the courts of the jurisdiction in which you live.

Nothing in this section removes any mandatory legal protection available to a consumer in another jurisdiction.

35Contact us

Questions about these Terms of Use should be sent to:

DropZone Digital Ltd
Company number: 17335360
Registered office: 100 North Parade, Grantham, NG31 8AU
Email: hello@dropzone.digital